This privacy policy applies to the data protection practices between 7betbd com and its users. By using the platform, you agree to this policy.
1 Introduction & Scope
7betbd com (https://7betbdcom.app) is a trusted online Sports Betting and gaming platform for users in Bangladesh. We believe that every user's personal information belongs to them, and protecting that information is our responsibility.
This Privacy Policy explains what types of information 7betbd com collects, how that information is used, who it may be shared with, and the steps we take to keep it secure. This policy applies to our website, mobile app, and all related services.
By registering on 7betbd com, using your account, placing bets, or accessing any of our services, you are considered to have accepted this Privacy Policy. Please read it carefully before using the platform.
If you have any questions or concerns about our Privacy Policy, please contact our support team. We are always here to help.
2 Types of Information Collected
7betbd com collects different types of information at various stages. This data falls into three main categories: personal information, technical information, and transaction-related information.
Personal Information (collected at registration)
- Full name and date of birth.
- Mobile number and email address.
- Residential address.
- National ID (NID) number or passport number (for KYC verification).
- Payment account details (bKash, Nagad, Rocket numbers).
Technical Information (automatically collected)
- IP address and device type.
- Browser type and version.
- Operating system information.
- Platform access times and session data.
- Cookie and tracking pixel data.
- Pages visited and time spent on each.
Transaction-Related Information
- Deposit & withdrawal history.
- Betting records and game history.
- Records of bonuses received and used.
- A complete log of all financial transactions on your account.
| Data Type | Collection Time | Necessity |
|---|---|---|
| Name & Contact Information | At the Time of Registration | Mandatory |
| Identity Information | During KYC Verification | Required for withdrawals |
| Payment Information | At the time of first deposit | Mandatory |
| Device & IP Information | Automatic on every session | For Security |
| Betting History | At the time of each bet | Automatic |
3 Purpose of Data Use
7betbd com uses your information only for specific, legitimate purposes. We never use your data for unrelated purposes without your consent.
- Account Management: To create, verify, and manage your account.
- Service Delivery: To ensure smooth processing of betting, gaming, and financial transactions.
- Security Assurance: To prevent fraud, money laundering, and unauthorized access.
- Customer Support: For resolving your complaints, queries, and issues.
- Legal Compliance: To comply with applicable laws and regulations.
- Personalized Experience: To provide bonuses and offers tailored to your preferences.
- Contact: For sending important updates, transaction confirmations, and promotional offers.
- Service Improvement: To analyze user experience and improve the platform.
If you prefer not to receive promotional emails or SMS, you can unsubscribe from your account settings. Please note that transactional messages cannot be disabled.
4 Data Sharing Policy
7betbd com does not sell your personal data to third parties. However, limited information may be shared in the following circumstances:
Service Provider Partners
Limited data may be shared with trusted third parties for payment processing, technical infrastructure, and customer support. These partners are bound by strict data protection agreements and may not use the information for any other purpose.
Legal Obligation
7betbd com will disclose information to the relevant authorities if required by Bangladeshi law or court order. Where possible, we will attempt to notify you in advance.
Anti-Money Laundering (AML)
Information on suspicious transactions may be shared with regulatory authorities upon request to help prevent financial crime.
7betbd com never sells or transfers your information to advertising agencies or data brokers. This is a core commitment we stand by.
5 Data Protection Practices
7betbd com uses industry-leading technology and practices to keep your data secure. Our security infrastructure is regularly reviewed and upgraded.
- TLS/SSL Encryption: All data transmissions are secured with 256-bit encryption.
- Firewall Protection: Advanced firewall systems prevent unauthorized access.
- Two-Factor Authentication (2FA): Optional two-step security for account login.
- Regular Security Audits: Regular system reviews conducted by third-party experts.
- Access Control: Only authorized personnel may access specific data.
- Data Backup: Data security is maintained through regular encrypted backups.
- Suspicious Activity Detection: Our AI-powered system instantly detects any unusual activity.
That said, no one can guarantee absolute security when transmitting data over the internet. 7betbd com is committed to maintaining the highest level of protection, but your own online awareness is equally important.
6 Cookie Policy
7betbd com uses cookies to enhance user experience and ensure the platform functions correctly. We use the following types of cookies:
| Cookie Type | Purpose | Retention Period |
|---|---|---|
| Essential Cookies | Maintaining login sessions and security | Deleted at end of session |
| Functional Cookies | Remembering language preferences and settings | 30 Days |
| Analytics Cookies | Understanding page visits and usage patterns | 90 Days |
| Security Cookies | Fraud & Bot Detection | 1 Year |
You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.
7 Your Rights
As a 7betbd com user, you have several important rights regarding your personal data. We respect these rights and make every effort to fulfill them as promptly as possible.
To exercise any of these rights, please contact our support team. We typically process requests within 30 business days. Note that in certain cases, legal obligations may prevent us from deleting specific data.
8 Minor Protection
7betbd com strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect or process personal information from minors.
Age is verified at registration, and identity documents are used to confirm age during the KYC process. If an underage account is detected, it will be immediately suspended and all associated data will be deleted.
If any minor in your household has accessed 7betbd com in any way, please notify our support team immediately.
9 Data Retention Period
7betbd com does not retain your data longer than necessary. However, certain information must be kept for a defined period due to legal and regulatory obligations.
| Data Type | Retention Period |
|---|---|
| Account Data (Active) | For as long as the account remains active |
| Transaction Records | 5 Years After Account Closure |
| KYC Documents | 5 Years After Account Closure |
| Login & Session Logs | 90 Days |
| Customer Service Records | 3 Years |
| Marketing Preferences | Until opted out |
Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.
10 Policy Changes
7betbd com reserves the right to update or modify this Privacy Policy at any time. If any significant changes are made, we will notify you through the following means:
- A notification will be sent to your registered email address.
- A notification will be displayed when you log in to the platform.
- The "Last Updated" date at the top of this page will reflect any changes.
Continuing to use the platform after any changes takes effect means you accept the updated policy. We recommend visiting this page regularly to stay informed.
Minor updates may not be notified separately. For significant changes, you will be informed at least 7 days in advance.
11 Contact
For any questions, complaints, or requests regarding our privacy policy, please get in touch with us. Our dedicated privacy team is always ready to assist you.
- Email: support@7betbdcom.app
- Website: https://7betbdcom.app
- Support: Reach us anytime via live chat, 24/7.
We typically respond to all privacy-related requests within 24–48 hours. For complex requests, it may take up to 30 business days.